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Enciety Business Consult

Enciety Business Consult is committed to protecting user privacy and ensuring transparency in how personal data is handled within our applications, including the WhatsApp Broadcast System integrated with WhatsApp Cloud API.

1. Data We Collect

Our application may collect and process the following user data:

  • WhatsApp phone number

  • Contact name (if provided)

  • Message templates used for communication

  • Message delivery status and logs

This data is collected solely for the purpose of enabling business communication through WhatsApp.

2. Purpose of Data Usage

User data is used exclusively to:

  • Send WhatsApp messages through approved WhatsApp message templates

  • Manage broadcast communication activities

  • Maintain message delivery records for operational and audit purposes

We do not sell, trade, or distribute user data to third parties.

3. How to Request Data Deletion

Users may request the deletion of their personal data at any time by sending an email to:

Email:
secretary@enciety.com

Email subject:
Request for User Data Deletion

4. Information Required

To help us process your request efficiently, please include:

  • Full name

  • WhatsApp phone number associated with the application

  • Optional reason for deletion

5. Processing Time

All valid data deletion requests will be processed within a maximum of 30 business days from the date the request is received.

6. Data Retention Exceptions

Certain data may be retained temporarily if required for:

  • Legal or regulatory compliance

  • Security, fraud prevention, or audit purposes

Once such obligations are fulfilled, the data will be permanently deleted.

7. Contact Information

If you have questions regarding this policy or your personal data, please contact:

Enciety Business Consult
Email: secretary@enciety.com
Website: https://enciety.com


Last updated: January 2026