Terms of Service
These Terms of Service (“Terms”) govern the use of the WA Broadcast Management System (“Application”) operated by Enciety Business Consult.
By accessing or using this Application, you agree to comply with these Terms.
1. Application Description
The WA Broadcast Management System is a web-based application designed to assist businesses in managing WhatsApp communication using the official WhatsApp Business Platform (Cloud API) provided by Meta.
The Application enables users to manage message templates, initiate WhatsApp messages, and monitor communication activity.
2. Eligibility
Users must:
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Be authorized representatives of a business or organization
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Use the Application solely for lawful business communication
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Comply with Meta Platform Terms and WhatsApp Business policies
3. User Responsibilities
Users agree to:
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Send messages only to recipients who have provided consent
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Use only approved WhatsApp message templates
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Avoid sending spam, unsolicited messages, or prohibited content
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Ensure all messaging activity complies with applicable regulations
Enciety Business Consult is not responsible for misuse of the Application by users.
4. Messaging Rules
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Messages may only be sent through Meta-approved WhatsApp templates
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All messaging actions require explicit user initiation
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Automated or background messaging without user action is not permitted
5. Data Handling
Data processing is governed by the Application’s Privacy Policy.
Users remain responsible for the data they upload and manage within the system.
6. Service Availability
Enciety Business Consult aims to provide reliable service but does not guarantee uninterrupted availability.
Service functionality may change as required to maintain compliance with platform policies.
7. Limitation of Liability
Enciety Business Consult shall not be liable for:
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Message delivery failures caused by Meta systems
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Account suspension due to policy violations
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User-generated content or recipient disputes
8. Termination
Access to the Application may be suspended or terminated if these Terms or platform policies are violated.
9. Modifications
Enciety Business Consult may update these Terms periodically. Continued use of the Application constitutes acceptance of the updated Terms.
10. Contact
Company Name: Enciety Business Consult
Website: https://www.enciety.com
Email: secretary@enciety.com
Last updated: January 2026